Health poster resource
‘We all deserve to be understood’ is a national campaign raising awareness about the vital role of NAATI-certified interpreters, particularly in healthcare settings. It encourages patients to ask for a professional interpreter rather than friends or family, and supports healthcare services in recognising the value of engaging certified interpreters as part of their duty of care.
Read more about the campaign here.
How to use this poster
This poster can be displayed in patient waiting rooms of GP clinics or hospitals that provide free interpreting services to encourage patients to request an interpreter. Developed by NAATI in collaboration with LanguageLoop and AUSIT, this poster helps to raise awareness of the code of ethics and conduct that certified interpreters are bound by, and reassures patients that interpreting services are confidential and professional.
Clear communication between patients and health professionals is essential for safety, informed decision-making and quality care.
*A version of this poster without the ‘It’s free’ notation is also available in the languages listed below. To request a copy, contact communications@naati.com.au.