Health poster resource
‘We all deserve to be understood’ is a national campaign raising awareness about the vital role of NAATI-certified interpreters, particularly in healthcare settings. It encourages patients to ask for a professional interpreter rather than friends or family, and supports healthcare services in recognising the value of engaging certified interpreters as part of their duty of care.
Read more about the campaign here.
How to use this poster
NAATI, in collaboration with LanguageLoop and AUSIT, has developed a new poster to help raise awareness of the importance of working with certified interpreters who are qualified practitioners bound by a code of ethics and conduct. This can be displayed in healthcare settings, such as GP clinics or hospitals, which are eligible to provide free interpreting services for their patients.* The poster encourages patients to request an interpreter if they prefer to communicate in another language and reassures them that interpreting services are confidential and professional.
Clear communication between patients and health professionals is essential for safety, informed decision-making and quality care.
*A version of this poster without the ‘It’s free’ notation is also available in the languages listed below. To request a copy, contact communications@naati.com.au.
Print version (1mb PDF)